Little Green Hearts ("we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you submit an enquiry through our website, forms, advertisements, or other communication channels.
1 Information We Collect
We may collect the following personal information when you contact us or submit an enquiry:
- Parent or guardian name
- Phone number
- Email address
- Child's age or age group
- Preferred programme or enquiry type
- Preferred visit date or time
- Any other information you choose to provide
2 How We Use Your Information
We use the information you provide to:
- Respond to your enquiry
- Contact you regarding school visits, admissions, programmes, fees, and promotions
- Provide information about Little Green Hearts and our services
- Follow up on your interest in enrolment
- Improve our admissions, customer service, and marketing processes
3 How We Share Your Information
We do not sell your personal information. We may share your information only with:
- Our internal team responsible for admissions, customer service, and parent communications
- Service providers or systems we use to manage enquiries, leads, or communications
- Authorities, regulators, or other parties where required by law
4 Data Retention
We retain your personal information only for as long as necessary to:
- Respond to your enquiry
- Manage admissions and follow-up processes
- Comply with legal and regulatory obligations
- Maintain internal records
5 Data Security
We take reasonable steps to protect your personal information against unauthorized access, misuse, loss, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6 Your Rights and Choices
You may contact us at any time to:
- Request access to the personal information we hold about you
- Correct or update your information
- Request deletion of your information
- Withdraw your consent for future communications
7 Children's Privacy
Our website and enquiry forms are intended for parents or legal guardians only. We do not knowingly collect personal information directly from children.
8 Third-Party Platforms
We may collect enquiries through third-party platforms such as advertising forms, messaging tools, or social media platforms. Your use of those platforms is also subject to their own privacy policies and practices.
9 Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will take effect from the date the updated version is posted on our website.
